Banking Reforms Unleashed: Multiple Nominees from November 1— Investor Shield or Bureaucratic Bloat?

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Banking Reforms Unleashed: Multiple Nominees from November 1— Investor Shield or Bureaucratic Bloat?

Beginning November 1, India’s banking landscape quietly underwent one of its most significant reforms in years: the RBI’s move permitting bank account holders to appoint multiple nominees, along with a uniform, digital-first nomination system across banks, mutual funds, and demat accounts. What appears on the surface to be a technical change is, in reality, a major shift in how the financial system confronts inheritance disputes, asset fragmentation, and the lack of financial awareness in Indian households. Yet, as with most reforms, it has triggered a fair question: Is this truly a shield for investors—or just another layer of paperwork disguised as reform?

For decades, India’s nomination system has been riddled with confusion. Different banks followed different formats, financial intermediaries applied different rules, and nominees were often mistakenly assumed to be legal heirs—leading to bitter

litigation after the death of the account holder. The new norms attempt to fix this by creating a standardised digital nomination architecture with clear rules on percentages, rights, and documentation. It allows an account holder to tag multiple nominees, assign precise shares, and update the nomination seamlessly.

On paper, this closes the door on many of the estate-related disputes that clog civil courts. In a country where nearly 80% of adults lack a formal will, nomination becomes a critical protective layer, especially for middle-class families where bank deposits, demat holdings, and insurance are often the only significant assets. Multiplying nominees ensures that families don’t get locked in endless battles or wait years for succession certificates.

But the reform comes with caveats that shouldn’t be ignored. For instance, the very problem of misunderstanding still persists: nominees are custodians, not owners, unless backed by succession law or a valid will. The RBI has clarified this repeatedly, yet the misconception remains widespread. Unless there is a massive public-awareness push, the new system risks creating a false sense of security—families assuming a nominee becomes the rightful heir when, in fact, legal heirs may still contest the distribution.

There is also the question of compliance fatigue. Banks, mutual funds, and brokers have begun sending a flurry of emails and app notifications demanding updated nominations. For younger investors, this is manageable. But for elderly customers—many of whom still rely on physical banking—the sudden rush to complete new forms, link Aadhaar-based identities, and manage digital uploads may feel burdensome. Instead of strengthening investor protection, such hurried mandates could alienate exactly the group that needs safeguarding.

From the banks’ perspective, the reform increases accountability but also operational load. Verifying nominee identities, ensuring percentage totals match, managing updates, and preventing fraud require significant system upgrades. Smaller banks and rural branches already stretched by manpower shortages may struggle to implement the norms efficiently. The fear is that nomination, which was meant to be a simple, protective mechanism, may turn into bureaucratic overkill if the rollout isn’t uniform and sensitive to demographic variations.

Yet it would be unfair to dismiss the reform as mere red tape. In a financial system increasingly reliant on digital flows, clear nominee structures are critical for preventing unclaimed assets. Already, India holds over ₹35,000 crore in unclaimed deposits, and thousands of crores more lie unclaimed in mutual funds and insurance. Multiple-nominee systems could significantly reduce this financial deadweight by ensuring smooth transfers instead of stagnant balances trapped in procedural limbo.

What the reform ultimately needs is a phased, citizen-friendly implementation: multilingual awareness campaigns, dedicated help desks, assisted-digital options in rural branches, and a public clarification distinguishing nomination rights from inheritance rights. Only then can this reform deliver what it promises—a secure, streamlined succession framework that respects both technology and human realities.

At its heart, the November 1 reform signals a progressive shift. But whether it becomes an investor shield or devolves into bureaucratic bloat will depend not on the notification itself, but on how sensitively, uniformly, and intelligently India implements it.