CHAPTER 15 REFORMS IN ADMINISTRATIVE LAW

Introduction
Administrative law is the field of law under which the activities of public administrative agencies are governed, to make sure that such entities do not go outside the legal limit and are in adherence to citizens' rights. The recent administrative law reforms entail the process of ensuring effectiveness, transparency, and accountability in such processes.
These reforms are bound to make administrative agencies functional and fair operational efficiency balanced with the safeguarding of individual rights. They are part of the broader societal push toward accountability and transparency in governance.
Areas of Reform
-Accountability and Transparency
• Public Participation and Openness increases public involvement in administrative decision-making by conducting public consultations, giving access to related information, and possibilities to enable public input in the necessary structures.
• Strong judicial review mechanisms will facilitate the processes of challenge of arbitrary, unlawful, or ultra vires lawmaking authority in any administrative decision.
-Simplification of Administrative Procedures
• Simplification of Procedures aim to make administrative procedures less burdensome, simpler, and more user-friendly. It calls for a reduction in red tape and making applications easier to complete.
• The use of modern technology and management methods is being encouraged in order to speed up processing and reduce waiting periods in the performance of administrative procedures.
-Greater Fairness and Equity
• Due Process Protections will properly have those affected by administrative decisions given a fair opportunity to present their cases and receive decisions with reasons.
• Mitigating Bias and Discrimination will lead to prevent and address the occurrence of biases or discriminatory practices in the administrative procedures to ensure that fairness is promoted.
-Strengthening Oversight Mechanisms
• Independent Review Bodies is an important thrust of reform should be the creation or rationalization of independent review bodies for checking administrative actions and assessment.
• Supporting internal control mechanisms in administrative agencies themselves, in terms of checking arbitrary use of power and standards of law, has turned into an important objective.
• Legislative Updates involve the reshaping and updating of statutes and regulations that already exist for modern issues, bringing them up to speak with regards to the prevailing standards in the law.
• Consistency of such laws and regulations will require harmony with other areas of administrative law for purposes of guaranteeing consistency.
-Public Service Delivery Emphasis
• Customer-Centric Approaches move towards a model that puts individuals and businesses at the centre, and their experiences and needs in view with their interaction with the administrative agencies.
• Performance Evaluation should be a regime while determining and improving the quality of services delivery by administrative agencies.
-International and Comparative Insights
• The international reforms in administrative law may be taken as a lesson to internalize into the internal systems the best practices and new approaches.
• Alignment with International Standards make sure that in order to enhance credibility and compliance with international standards and requirements, the domestic practice standards of administration should be aligned with international standards.
Recent Development
The Indian administrative law has undergone sea changes to meet the changing demands of governance, transparency, and accountability. As a whole, the reforms aimed at enhancing the efficiency and fairness of the administrative processes.
Judicial Review:
-The grounds on which judicial review is conducted have enlarged in Indian administrative law. Now it extends to:
• Illegality: Ensuring that the decisions are made within legal authority.
• Procedural Impropriety: Ensuring adherence to proper decision-making procedures.
• Irrationality: Preventing decisions that are unreasonable or arbitrary.
• Proportionality: Ensuring that the decisions are proportionate to the objectives they aim at achieving.
-There exist a number of leading Supreme Court decisions expanding such scope:
• Kesavananda Bharati v. State of Kerala (1973): The Indian administrative law has enlarged the scope for judicial review of the administrative decisions. Basic structure doctrine established, stating that there are elements in the Constitution that cannot be changed by amendments.
• Maneka Gandhi v. Union of India (1978): Due process under Article 21, extended to require that administrative actions be not only legally bound but also substantially and procedurally just and reasonable. The role of the judiciary was expanded to not only scrutinize the legality of the administrative action but also its reasonableness and fairness. This expansion ensures that administrative decisions are with principles of legality, reasonableness, and fairness.
-Doctrine of Proportionality:
• The doctrine of proportionality was developed further, which provided that administrative decisions should not only follow the rule of law but are to be proportionate to what was intended to do. This makes sure that the actions taken are balanced and justified in relation to their aims.
Right to Information Act, 2005:
• RTI Act confers an enabling power in citizens to secure information from public authorities, brings transparency, and lays down accountable conditions for governmental operations.
• Citizens can request any form of information related to public affairs, except for national security or personal privacy. In that respect, the Act has profoundly influenced government accountability and promoted effective public participation.
• It provides for transparency and accountability in the functioning of government servants by forcing them to provide information regarding their activities and decisions to the general public and help in gaining access to the administration at large.
Administrative Tribunals:
- Formation of Tribunal
• The formation of tribunals like the Central Administrative Tribunal (CAT) and State Administrative Tribunals (SAT) has brought ease and efficiency to the process of adjudication of disputes related to public service and administrative actions. These tribunals provide specialized forums for redressing service-related grievances expeditiously.
• Recent reforms have been undertaken to extend the jurisdiction and functions of these tribunals so that they may cover more matters under dispute and expedite the justice dispensation system.
-Establishment and Function
• Central Administrative Tribunal (CAT), formed under the Administrative Tribunals Act 1985, to adjudicate upon disputes relating to recruitment and service conditions of central government employees.
• State Administrative Tribunals (SATs), has same role for state government employees.
• Specialised Tribunals: it includes tribunals like the Income Tax Appellate Tribunal and National Green Tribunal, which deal with specialized areas of administration.
-Reforms and Improvements
• The jurisdiction of tribunals was extended to cover a wider range of service-related matters.
• Compared to the traditional court system, reforms try to achieve greater specialization and faster dispute resolution.
Public Service Reforms:
-Recruitment and Training
• Reforms in the recruitment and training of civil servants are directed toward improving efficiency and effectiveness in public administration. Some of the most visible changes include reforms in the Civil Services Examination and the initiation of specialized training programs for the improvement of service quality in public services.
-Performance Appraisal
• There have been several changes to the appraisal system to make it more objective and transparent, increasing the accountability of civil servants.
-Digital Transformation
• The e-governance initiative brought ease of administration processes, making them more efficient and accessible.
• In this regard, online portals introduced for registering complaints, public services, and providing information reduced bureaucratic delays in service delivery.
• Bureaucratic red tape has decreased with more government services available on the internet. Examples include online tax filing, digital processing of applications, and electronic record management.
• The e-governance initiatives are directed toward making the system more transparent, reducing corruption, and increasing administrative efficiency.
Consumer Protection and Redressal of Grievances:
-Consumer Protection Act, 2019
• It provides a mechanism of redressal of consumer grievances and protection of consumer rights while availing services from service providers, including administrative bodies.
• It Strengthens the mechanism for redressing consumer grievances and safeguarding them against unfair trade practices.
• Consumer Dispute Redressal Commissions look after consumer complaints and disputes related to goods and services.
-Grievance Redressal Mechanisms
• Reforms have brought in enhanced grievance redressal mechanisms inside administrative bodies to take up and solve public complaints in a systematic manner.
• It is proposed to establish formal grievance redressal systems in the administrative machinery to accept and process public complaints in an orderly manner.
Legislative and Regulatory Reforms:
-Review of Existing Laws
• Periodic reviews and amendments to the existing laws and regulations are made in order to abolish outdated provisions and introduce new and updated rules corresponding to the current administrative practice.
• It includes periodic review of laws and regulations.
-Simplification of Procedures
• The simplification of administrative procedures and a reduction in the regulatory burdens would facilitate ease of interaction among people, businesses, and government authorities.
• All these reforms taken together lay the ground for a more open, accountable, and efficient administrative system in India, which marks a continuous commitment to better governance and delivery of public services.
• It means simplifying administrative procedures and regulatory burdens, thereby making the interactions of citizens, businesses, and government authorities easier and more user-friendly.
-Reduction of Regulatory Burden
• Steps have been taken to rationalize regulatory procedures, thereby reducing bureaucratic red tape for businesses as well as individuals.
Proposals for Reforms
The proposed reforms in the realm of administrative law are based on the need to enhance governance, transparency, and accountability within the Indian administrative system. It aim at increasing the accountability, transparency, and efficiency in the Indian administrative system. Such an administrative framework with the implementation of these measures should be able to better serve its citizenry, uphold good governance, and strengthen the rule of law.
-Faster Decision-Making
• Review, revise, and simplify existing administrative procedures to reduce red tape and bureaucracy through effective decisions. Institutionalize common administrative tasks with regard to standard operating procedures for uniformity and efficiency.
• Provide administrative staff with ongoing training that can make them proficient in the requirements of law, principles of ethics, and efficient administrative procedures. The goal will be to develop the competence of administrative staff and enhance their performance.
-Strengthening Accountability Mechanisms
• There shall be an independent, specialized tribunal for the resolution of administrative disputes. This is a special tribunal, extraneous to the ordinary judiciary, solely responsible for the cases covering administrative decisions.
• The institution behind its back is not only for the reduction of burdens of the traditional courts, but also to speed up the disposition of the administrative cases.
• Enlarge the scope of jurisdiction of Lokpal and Lokayuktas to cover such other types of administrative wrongdoings. This is so that such enlargement may secure fuller and speedier enquiry and action against administrative malpractices.
-Establishing Justice and Fair Play
• Strengthen the system of judicial review of administrative actions to make them more responsive to the rule of law. The avenues should be clearly spelt out through which a party having legally sustainable grievances against an administrative decision may challenge the same.
• There should be an effective protection regime for whistleblowers who expose maladministration practices. The protection under law to be provided will include protection of confidentiality and protection from retaliatory action.
-Openness
• Impose strict laws to ensure that public authorities are duty-bound to publish full details of their decisions, policies, and administrative actions. -Promotion of E-Governance
• Promote the design and use of digital tools that would enable citizens' access to administrative documents, decisions, and procedures.
• Establish online mechanisms through which citizens are enabled to track the status regarding their administrative applications and complaints.
-Updating Legal Frameworks
• Review existing administrative laws and bring them at par with the latest standards and practices, along with the latest judicial interpretations and international best practices.
• Initiate legislative changes to fill in the existing gaps and ambiguities in administrative laws. Ensure that new laws that are framed for such purposes are forward-looking and could adapt to future developments in administrative practice.
-Making it Easy for Citizens to Participate
• External public consultations in matters of major administrative decisions and policies. This will ensure that there are formal opportunities for citizens to give their inputs and feedback on major administrative actions.
• Make it compulsory for all public agencies to develop and publish Citizen Charters. Such charters must specify the services available, standards of service expected, and mechanisms for redressal of grievances.
-Fighting Corruption and Mismanagement
• Improve anti-corruption laws and institutions to combat corruption in the administration with a view to introducing stringent punishment for corrupt practices and to ensure effective implementation of anti-corruption laws.
• Regularly undertake systematic audits and inspections of the administrative body for making it compliant with legal norms and to monitor and rectify mismanagement.